The promotional code is only valid for all non-sale items for a one-time use. Please be sure to check our T&Cs. If you are still having issues, please contact us for further assistance.

Why doesn’t my promotional code work?

Katie Loxton Inc

Technical

What is your delivery time?

What states do you deliver to?

How do I return items?

What do I do if I have a faulty item?

How do I return an item I bought from a store?

How do I get a return label?

Do you provide exchanges?

What if I cannot print the returns form?

Delivery & Returns

What do I do if I have made a mistake on my order?

Do you have a discount for large orders?

Orders & Payments

Can I add personalization if I forgot to add it when placing the order?

There is some bruising/indentation around the embroidery on my product, will this fade?

Can I personalize an item that does not have the personalize option?

Products & Personalization

Can I add a Gift Bow after the order has been placed?

How do I add a gift message to my order?

How do I add more bow bags to my order?

Gift bags and personalized gold foil bows

How do I send an item as a gift?

Gifting & Gift Packaging

Contact Us

Get in Touch

Technical

Articles

Why doesn’t my promotional code work?