Katie Loxton Inc

<p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 14px; color: rgb(0, 0, 0);">Unfortunately, we cannot add any personalizations to an order once the order has been submitted. If you are able to email in time for us to catch the order before processing, we can cancel the order to refund it. This will allow you to place the order with the corrected information.</span></p>

Unfortunately, we cannot add any personalizations to an order once the order has been submitted. If you are able to email in time for us to catch the order before processing, we can cancel the order to refund it. This will allow you to place the orde

Can I add a Gift Bow after the order has been placed?

Gifting & Gift Packaging

What is your delivery time?

What states do you deliver to?

How do I return items?

What do I do if I have a faulty item?

How do I return an item I bought from a store?

How do I get a return label?

Do you provide exchanges?

What if I cannot print the returns form?

How do I cancel my order?

Delivery & Returns

What do I do if I have made a mistake on my order?

Do you have a discount for large orders?

Payment Options

Can I buy a gift card online?

When can I use Klarna to place an order?

What is Klarna and how do you sign up?

How does Pay Later in 4 with Klarna work?

What happens if I cancel my Klarna order?

I’ve paid using Pay Later in 4 with Klarna, how do returns work?

I still have questions regarding payment, how can I reach Klarna?

Other information on Klarna

Klarna

How do I use PayPal to pay for my order?

PayPal

Orders & Payments

Can I use my promotional code more than once?

Why doesn't my promotional code work?

Promos

Can I add personalization if I forgot to add it when placing the order?

There is some bruising / indentation around the embroidery on my product, will this fade?

Can I add a Gift Bow after the order has been placed?Updated 5 months ago