Katie Loxton Inc

<p><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0);">We cannot add personalization to any order once it has been submitted. Please contact customer service immediately to cancel your order. Once cancelled, a refund will be provided and that will allow you to place another order with the personalization added.</span></p>

We cannot add personalization to any order once it has been submitted. Please contact customer service immediately to cancel your order. Once cancelled, a refund will be provided and that will allow you to place another order with the personalization

Can I add personalization if I forgot to add it when placing the order?

Products & Personalization

What is your delivery time?

What states do you deliver to?

How do I return items?

What do I do if I have a faulty item?

How do I return an item I bought from a store?

How do I get a return label?

Do you provide exchanges?

What if I cannot print the returns form?

How do I cancel my order?

Delivery & Returns

What do I do if I have made a mistake on my order?

Do you have a discount for large orders?

Payment Options

Can I buy a gift card online?

When can I use Klarna to place an order?

What is Klarna and how do you sign up?

How does Pay Later in 4 with Klarna work?

What happens if I cancel my Klarna order?

I’ve paid using Pay Later in 4 with Klarna, how do returns work?

I still have questions regarding payment, how can I reach Klarna?

Other information on Klarna

Klarna

How do I use PayPal to pay for my order?

PayPal

Orders & Payments

Can I use my promotional code more than once?

Why doesn't my promotional code work?

Promos

There is some bruising / indentation around the embroidery on my product, will this fade?

Can I personalize an item that does not have the personalize option?

Can I add a Gift Bow after the order has been placed?

How do I add a gift message to my order?

How do I add more bow bags to my order?

Gift bags and personalized gold foil bows

How do I send an item as a gift?

Gifting & Gift Packaging

Contact Us

Get in Touch

Can I add personalization if I forgot to add it when placing the order?Updated 10 months ago