Katie Loxton Inc

Need to get in touch with the Katie Loxton US team? The best way to do this is to send us a message via our submit a request page&#xA0;<a href="https://katieloxton.com/us/request-support" rel="noopener noreferrer" target="_blank">here</a>.Please note our opening hours are Monday &#x2013; Friday, 9:00 am &#x2013; 5:00 pm EST. (excluding bank holidays).

Need to get in touch with the Katie Loxton US team? The best way to do this is to send us a message via our submit a request page here. Please note our opening hours are Monday – Friday, 9:00 am – 5:00 pm EST. (excluding bank holidays).

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Get in Touch

What is your delivery time?

What states do you deliver to?

How do I return items?

What do I do if I have a faulty item?

How do I return an item I bought from a store?

How do I get a return label?

Do you provide exchanges?

What if I cannot print the returns form?

How do I cancel my order?

Delivery & Returns

What do I do if I have made a mistake on my order?

Do you have a discount for large orders?

Payment Options

Can I buy a gift card online?

When can I use Klarna to place an order?

What is Klarna and how do you sign up?

How does Pay Later in 4 with Klarna work?

What happens if I cancel my Klarna order?

I’ve paid using Pay Later in 4 with Klarna, how do returns work?

I still have questions regarding payment, how can I reach Klarna?

Other information on Klarna

Klarna

How do I use PayPal to pay for my order?

PayPal

Orders & Payments

Can I use my promotional code more than once?

Why doesn't my promotional code work?

Promos

Can I add personalization if I forgot to add it when placing the order?

There is some bruising / indentation around the embroidery on my product, will this fade?

Contact UsUpdated 2 months ago