How do I return an item I bought from a store?Updated 9 days ago
Per our policy, all items purchased at one of our stockist locations must be returned to that location. We work closely with our approved stockists and would advise contacting the store directly with your proof of purchase. Our lovely stockist will be able to assist you further. (Please be aware that each store has their own return policy in place. We cannot interfere with their policies)
Items purchased online must be returned to us directly and cannot be exchanged or refunded to any Katie Loxton stockist. Katie Loxton items purchased in one of our stockist locations must be returned to the store where it was purchased. Proof of purchase is required. Katie Loxton items purchased online must be returned to us in perfect condition, and unused.