Our promotions and discounts cannot be used in conjunction with any other offer and are usually not valid on sale or last chance items unless stated otherwise. Please note, only one code can be applied to your transaction.

<span id="isPasted" style="color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">Our promotions and discounts cannot be used in conjunction with any other offer and are usually not valid on sale or last chance items unless stated otherwise. Please note, only one code can be applied to your transaction.&#x202F;

Can I use my promotional code more than once?

Some of our promotional codes are only valid on certain collections so make sure to check out our T&Cs. Feel free to contact us for any further assistance.

<span id="isPasted" style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Some of our promotional codes are only valid on certain collections so make sure to check out our T&amp;Cs. Feel free to&#xA0;<span style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="https://katieloxton.com/us/request-support">contact us</a><span style="box-sizing: border-box; color: rgb(0, 0, 0); font-family: -apple-system, BlinkMacSystemFont, &quot;Segoe UI&quot;, Helvetica, Arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;for any further assistance.

Why doesn't my promotional code work?

Katie Loxton Inc

Promos

What is your delivery time?

What states do you deliver to?

How do I return items?

What do I do if I have a faulty item?

How do I return an item I bought from a store?

How do I get a return label?

Do you provide exchanges?

What if I cannot print the returns form?

How do I cancel my order?

Delivery & Returns

What do I do if I have made a mistake on my order?

Do you have a discount for large orders?

Payment Options

Can I buy a gift card online?

When can I use Klarna to place an order?

What is Klarna and how do you sign up?

How does Pay Later in 4 with Klarna work?

What happens if I cancel my Klarna order?

I’ve paid using Pay Later in 4 with Klarna, how do returns work?

I still have questions regarding payment, how can I reach Klarna?

Other information on Klarna

Klarna

How do I use PayPal to pay for my order?

PayPal

Orders & Payments

Can I add personalization if I forgot to add it when placing the order?

There is some bruising / indentation around the embroidery on my product, will this fade?